The paper by Peter Trkman explores the role of Business Process Management (BPM) in enhancing business process orientation (BPO) by identifying critical practices essential for achieving different levels of BPO maturity. Through a combination of a case study and an empirical analysis involving 324 companies, the research highlights the importance of selecting and implementing specific critical practices to effectively increase process orientation and organizational success. By emphasizing the actionable recommendations for improving BPO maturity, the paper provides a roadmap for companies to focus on practices that significantly contribute to their strategic goals and avoid those that do not yield substantial benefits.